Frequently asked questions Staatsloterij TeamNL House
When can I buy tickets for the Staatsloterij TeamNL House?
Tickets for the Staatsloterij TeamNL House are now available. Get your tickets through our online ticket shop.
What types of tickets are available for purchase?
You can choose from an Adult, Youth, or MIVA ticket. All ticket types grant access to the public areas of the TeamNL House. In addition, Olympic Club packages are available in the ticket shop.
Are hospitality arrangements available?
Yes. The Staatsloterij TeamNL House in Milan will also host the Rabobank Olympic Club, offering full hospitality services during opening hours. Hospitality tickets can be purchased online once ticket sales begin or by request via olympicclub@papendal.nl. Want to know more? Feel free to contact us.
How many tickets can I purchase per order?
You can purchase a maximum of 10 tickets per day per order.
What is the ticket price?
An adult ticket costs €34.50 including VAT, plus a €2.50 service charge. A youth ticket (ages 3 to 12) costs €22.50 including VAT, plus a €2.50 service charge. Olympic Club packages cost €237.90 including 22% Italian VAT and a €2.50 service charge.
Can I buy a pass for multiple days?
No, there are no multi-day passes available for the Staatsloterij TeamNL House during the Olympic Games in Milan.
- Choose the desired ticket type and number of tickets for a specific day.
- Create an account, log in, or continue without an account.
- Select a payment method (iDEAL, Mastercard, or VISA). After payment, your order will be finalized.
- You'll receive a confirmation email with a link to personalize your tickets.
- Once personalized, download your tickets in the TeamNL app.
I completed my order and payment but haven’t received a confirmation email. What should I do?
The confirmation email may have landed in your spam folder. If it's not there, please contact us at teamnlhuis@teamnl.org, and we will check your order status.
For which days can I purchase tickets?
The Staatsloterij TeamNL House will be open to the public from Friday, February 6 to Friday, February 20, 2026. A ticket grants access for the entire opening hours from 4:00 PM to 1:00 AM. Your ticket must be scanned before 11:59 PM on the day of your visit.
Can I cancel my tickets after purchase?
Tickets are non-refundable and can not be canceled. However, you can withdraw the personalization and assign the ticket to someone else.
Can I resell my tickets later?
You can resell your tickets through our official resale platform. This is the only authorized platform for reselling tickets.
Can I buy tickets at the door?
Yes, if tickets are still available, you can buy them at the door in Milan. However, we recommend purchasing tickets online in advance to ensure entry.
Is my ticket valid all day?
When you first enter, your personalized ticket will be scanned, and you will receive a wristband. The wristband allows you to enter the Staatsloterij TeamNL House multiple times on the same day. Your ticket can only be scanned once per day and is valid for one person. It must be scanned before 11:59 PM on the day of your visit.
What are the opening hours?
During the Olympic Games, the Staatsloterij TeamNL House is open daily from 4:00 PM to 1:00 AM. The TeamNL House will be open from February 6 to February 20, 2026.
What is the location of the Staatsloterij TeamNL House?
The Staatsloterij TeamNL House in Milan will be held at the Superstudio Più event venue, located in the southwest part of Milan at Via Tortona. The Milano Speed Skating Stadium is 13 km away, and the Milano Ice Skating Arena (where short track events will take place) is 8 km away.
Address:
Superstudio Più
Via Tortona, 27, 20144 Milano MI, Italy
Can my children come in too?
Yes, children are welcome at the Staatsloterij TeamNL House. However, anyone under the age of 18 must be accompanied by at least one adult aged 21 or older. During the day, everyone can watch TeamNL athletes perform in the house. In the evening, during the celebrations and entertainment, the noise may be loud (up to 102 dB). We recommend bringing hearing protection for yourself and your children.
What can I expect in the Staatsloterij TeamNL House?
From opening time, you can watch TeamNL athletes in action on large screens and enjoy their performances with other Dutch fans. Throughout the day, a wide variety of food and drinks will be available, and you can participate in (digital) sports activities or visit the merchandise shop for TeamNL fan items. In the evening, various artists and DJs will perform, with the lineup being announced at the end of 2025. Of course, TeamNL athletes will also be celebrated for their exceptional achievements!
When will TeamNL athletes be celebrated in the TeamNL House?
Celebrations in the TeamNL House will only be scheduled after an athlete wins a medal. The exact timing of the celebration will depend on the final results, the location of the medal, and the athlete’s schedule. We will proactively communicate the celebration details via the TeamNL app during the Games so that all visitors are well-informed.
Can I store my bag/jacket in the Staatloterij TeamNL House?
There are lockers available in the Staatsloterij TeamNL House for jackets and small bags, as well as a staffed cloakroom. Larger luggage cannot be stored during your visit.
How can I pay for food, drinks, and merchandise during my visit?
You can pay for everything in the Staatsloterij TeamNL House using your own payment cards (debit, credit).
Are there first aid facilities?
There is a first aid station in the Staatsloterij TeamNL House for medical emergencies. You can always visit during opening hours for assistance or questions.
Are there things I can not bring into the Staatloterij TeamNL House?
Visitors are not allowed to bring pets, glassware, plastic, cans, fireworks, food, drinks, alcohol, drugs, weapons, umbrellas, banners, flags, or any other potentially dangerous objects or objects that may cause noise disturbances into the Statatsloterij TeamNL House.
Where can I find information about the Staatsloterij TeamNL House during the Paralympic Games?
Due to the limited number of athletes, there will not be a Staatsloterij TeamNL House in Cortina d'Ampezzo during the Paralympic Winter Games. However, the achievements of our athletes in orange will still be celebrated. More information will follow at a later time.
Can I receive tickets for the Staatsloterij TeamNL House as a direct Family & Friends of a TeamNL athlete?
TeamNL athletes participating in the Olympic Games are entitled to a limited number of tickets for their immediate Family & Friends. For more information, please contact the relevant sports federation or visit: Information for Family & Friends of the Milan-Cortina 2026 Olympic Games - NOCNSF
Where can I go with other questions?
You can ask your questions via chat or contact us via email at teamnlhuis@teamnl.org.
Where can I go for media and press inquiries?
Our press team can be reached at persvoorlichting@nocnsf.nl.
Where can I find the General Ticket Terms and Conditions for the Staatsloterij TeamNL House?
You can find the General Ticket Terms and Conditions on our website.
Can I volunteer at the Staatsloterij TeamNL House in Milan?
We are building the Staatsloterij TeamNL House with an enthusiastic volunteer crew. If you are interested in volunteering in Milan, you can register for pre-registration to stay informed about crew recruitment. The recruitment process will begin in the fall.
Proud Main Sponsor
The Staatsloterij is the proud main sponsor of TeamNL. Together, we want to make the Netherlands the most sporting country in the world.
